NY MTA: Enterprise Asset Management Principles for Customer-Centric Approach – 2018 San Diego TRB TAM Conference

Summary

Subjects addressed:

Data Management and Integration, Organizational Factors, Resource Allocation and Program Development

Topics addressed:

Communications, Data Collection Tools/Technologies, Guidance/Lessons Learned

Asset types addressed:

Bridge, Transit, Tunnels

Detail

Title: NY MTA: Enterprise Asset Management Principles for Customer-Centric Approach – 2018 San Diego TRB TAM Conference
Resource type: Conference ProceedingsPresentation
Year published: 2018
Publisher: TRB
URL: http://onlinepubs.trb.org/onlinepubs/Conferences/2018/AssetManagement/Francisco_ChuaUsingEnterpriseAssetManagement.pdf
Abstract:

This presentation from the 12th National Conference on Transportation Asset Management details how to communicate a vision. It is about the New York MTA "using Enterprise Asset Management principles to shift an organization’s operational focus to a customer-centric service model for better strategic alignment."

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