Summary
Subjects addressed:
General/TAM PracticeTopics addressed:
Asset types addressed:
Other Modes, Rail, TransitDetail
Title: Building an Organizational Culture for State of Good RepairResource type: Presentation
Year published: 2012
Publisher: FTA
URL: http://www.fta.dot.gov/documents/SEPTA-_Organizational_Needs_and_Building_Management_Support_for_TAM_-_Jeff_Knueppel.pdf
Abstract:
SEPTA, as an organization, has committed to focusing on seven key strategic objectives for the next five years: Customer Service Sustainability; Ridership Growth for Transit Safety and Security; New Technologies; Rebuilding the System; Human Capital Development. The plan enables the organization to measure its progress toward the strategic objectives and serves as a management tool in directing the activities of the organization and producing an effective utilization of resources.