A Customer Service Level Approach for Maine DOT’s Asset Management System

Summary

Subjects addressed:

General/TAM Practice, Performance Measurement and Management

Topics addressed:

Asset Management Plans, Communications

Asset types addressed:

General

Detail

Title: A Customer Service Level Approach for Maine DOT’s Asset Management System
Resource type: Presentation
Year published: 2014
Publisher: TRB
URL: http://onlinepubs.trb.org/onlinepubs/conferences/2014/AssetManagement2014/Zavitski%20-%20Customer%20Service.pdf
Abstract:

A presentation breaking down parts of the asset management plan in Maine.

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